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The ability to measure, monitor, assess, and track KPIs is critical to any organization’s ability to manage its service operations. Some may use only the most basic, or standard, service KPIs, while others have developed more sophisticated metrics to hone in on the most critical areas reflecting service performance. This report is outlined in the following 3 Chapters: Chapter One: Benchmarking the Best-in-Class Chapter Two: Benchmarking Requirements for Success Chapter Three: Required Actions Request Free!

This white paper discusses the management of Risk and how Vulnerability Management is one of the few counter-measures easily justified by its ability to optimize risk. Request Free!

StrategicRISK is an indispensable business tool for their rapidly expanding community of risk managers and senior decision makers across Europe, keeping them ahead of the latest developments in the risk management industry. Request Free!

Every issue includes unique local construction content, detailed descriptions on the processes used to build the project, the people involved, the challenges faced and the solutions rendered. McGraw-Hill Construction covers all aspects of the construction industry. From project features and information to industry news, trends and forecasts, their magazines provide industry players the tools and resources that help them do their jobs better. Ten regional magazines are available that cover most states (not all states are eligible to receive a free subscription). Request Free!

Register for this free white paper and learn how to train and educate employees more efficiently and cost-effectively. This white paper explains in detail the benefits of e-learning, and how it can save your business a significant amount of time, money and resources. You’ll discover how to: Train and educate more workers with fewer resources Provide a more consistent learning experience Replace classrooms with personal workstations Allow employees to learn and develop at their own pace Improve your overall environmental footprint Register for this FREE white paper now! Request Free!

Have you heard all the talk about cloud computing lately? Warehouse management systems are now available in a cloud delivery model from some providers, offering a lower cost, reduced risk option. Not entirely sure what cloud computing is? Wondering if it is a real possibility for your business, or just a fancy new buzzword? Download this free report to learn four reasons to consider hosted WMS for your warehouse or DC. Request Free!

By targeting critical business processes with high ROI and rapidly implementing solutions with retail best practices, retailers can not only reduce costs but also drive revenue, profits, and customer satisfaction. Request Free!

The complexities of being able to manage transportation across multiple levels of outsourced manufacturing and country borders, through a warehouse network that is pressured for asset and labor efficiency, and to a customer delivery process that is being asked to respond more quickly to demand changes in an environment of ever stricter service requirements simply cannot be handled efficiently without a proper level of process integration and network visibility. Request Free!

This report will benchmark the ways manufacturers are using compliance and traceability programs as a competitive advantage in the market place. Request Free!

New Enterprise Resource Planning solutions do it all! Automate payroll, FSA, scheduling and compensation, even manage complex HR management initiatives on a global scale. Boost your HR task and cost efficiencies. Included in this informative brief is: Expert insights from industry experts, clients and vendors Side-by-side ERP vendor comparison Details on new HR talent management, automated admin, global capabilities And much more… Register now for the 5 Top HR Modules for ERP Systems and you’ll also get Focus’ Midmarket ERP Solutions Buyer’s and Comparison Guides in the complete ERP Requirements Toolkit . Request Free!